New SeeCommerce connector for Tulip, the world leader in mobile omnichannel solutions for retail.

New SeeCommerce connector for Tulip, the world leader in mobile omnichannel solutions for retail.

Also added to the SeeCommerce ecosystem is Tulip, a cloud-based software application that is the world leader in mobile technology solutions for the retail world.

The SeeCommerce connector enables a highly personalized in-store shopping experience by updating the Tulip Clienteling app with all product information managed or enriched in SeeCommerce, including images, categorizations, pricing and inventory.
Tulip’s Clienteling solution is used to establish long-term relationships with customers based on data about their preferences and purchases to deliver a personalized one-to-one experience in order to build trust with the consumer.

With the connector for Tulip, SeeCommerce adds a very important piece to its offering by enabling all brands to successfully adapt to the new retail world.

We have already integrated Tulip’s Clienteling a
SeeCommerce
into the Missoni project. We are excited about the new connector, as we believe it can add value for all brands that want to drive retail through a focused and personalized approach to the consumer. With SeeCommerce and Tulip, the brand has the right content and technology available for in-store engagement.
” – Marco Serpilli, CEO WARDA.

About SeeCommerce

SeeCommerce is a cloud-based PXM (Product eXperience Management) solution designed to improve business processes and brand performance through centralized digital content management, enabling the creation of consistent and compelling omnichannel (B2C and B2B) product experiences. Our clients include Missoni, Calzedonia, Brunello Cucinelli, Pal Zileri and others.

www.seecommerce.it

About Tulip

Tulip is the world leader in mobile device technology solutions for the retail world. Tulip has developed partnerships with Apple and Salesforce to harness the full power of cutting-edge technologies and build highly intuitive mobile applications that cover the full spectrum of retail activities: customer service, assisted sales, and point of sale. Only Tulip provides a true omnichannel solution through a scalable and flexible technology platform developed with the needs of salespeople in mind. Leading retailers such as Mulberry, Saks Fifth Avenue, Kendra Scott, Kate Spade, Coach and Michael Kors use Tulip in their stores to elevate the shopping experience, increase sales and improve customer service.

Tulip Clienteling connects store associates with customer information to provide a personalized and elevated shopping experience. It is used to establish long-term relationships with customers based on data about their preferences, behaviors, and purchases, and provides a one-to-one experience that builds trust, drives loyalty, and exceeds customer expectations.



www.tulip.com


www.tulip.com/it/clienteling

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New SeeCommerce connector for Tulip, a global leader in omni-channel and mobile solutions for retail.

New SeeCommerce connector for Tulip, a global leader in omni-channel and mobile solutions for retail.

Tulip, a cloud-based software application, and world leader in mobile omni-channel solutions for retail, joins the SeeCommerce ecosystem.

The SeeCommerce connector allows a highly personalized shopping experience within the store by integrating with Tulip’s Clienteling app to provide all product details, including images, descriptions, and available stock. Tulip Clienteling solution helps to establish long-term trustworthy relationships with customers thanks to a personalized one-to-one experience which is built on data about their preferences and purchases.

With the Tulip connector, SeeCommerce adds a very important piece to its offer allowing all brands to successfully adapt to the new world of retail.

We have already integrated
Tulip’s Clienteling
with
SeeCommerce
for the Missoni project. We are excited about this new connector, as we believe it can be an added value for all brands that, in retail, want to focus on a personalized approach to the consumer. With SeeCommerce and Tulip, the brand can support the in-store engagement with the right content and technology
.
– Marco Serpilli, WARDA CEO.

Information about SeeCommerce

SeeCommerce is a cloud-based PXM (Product eXperience Management) application designed to improve business processes and brand performance through centralized management of digital content which enables the delivery of consistent and compelling omnichannel product experiences (B2C and B2B). Among our customers are Missoni, Calzedonia, Brunello Cucinelli, Pal Zileri and others.

www.seecommerce.it

Information about Tulip

Tulip is a cloud-based software provider focused on omnichannel mobile solutions for retail stores. Partnered with Apple, Tulip’s mission is to harness the power of the world’s most advanced mobile technology to deliver simple- to-use apps for store associates to look up products, manage customer information, check out shoppers, and communicate with clients. Leading retailers like Mulberry, Saks Fifth Avenue, Kendra Scott, Kate Spade, Coach, and Michael Kors use Tulip in their stores to elevate the shopping experience, increase sales and improve customer service.

Tulip Clienteling connects store associates with customer insights to provide a highly elevated, personalized shopping experience. It’s used to establish long-term relationships with customers based on data about their preferences, behaviors and purchases, and delivers a one-to-one experience that builds trust, drives loyalty and surpasses customer expectations.

www.tulip.com


www.tulip.com/clienteling


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26Bn available to digitize fashion companies

26Bn available to digitize fashion companies

The NRP has allocated 26 billion from which fashion, luxury, and retail companies can draw for their digital transformation projects: there is no time to lose and WARDA can support you to take full advantage of this opportunity!

WARDA, a leading developer of software solutions for digital content creation and management to support the B2C and B2B market, è alongside all fashion, luxury and retail companies that want to be part of the inevitable digital transformation, reaping all the benefits of the coming technological new deal. Not only will they have our technology solution at their disposal, but we will also support companies step by step in the process of filling out the application for access to funds and in the consumptive activities.

WE OFFER YOU THE BEST SOLUTION FOR YOUR BUSINESS!

Our applications are developed to support the digitization of the value chain in the fashion, luxury and retail industries. Our team will be at your service to propose the best solution and accompany you to success!

WE SUPPORT YOU IN FILLING OUT THE APPLICATION

Documentation to be submitted is always a hot button! Don’t let that hold you back: we’ve got you! We support you while filling out the application to speed up the time and access the funds smoothly!

WE DON’T ASK YOU FOR ANY ADVANCE: WE ARE PARTNERS IN THIS PROJECT!

We want to be your partner for digital transformation, which is why our work will be reimbursed only once you have received the EUROPEAN funds, not a day before.

You are in good company!

Brands such as Missoni, Calzedonia, Brunello Cucinelli, Kering, Sergio Rossi
They already use our solutions with great success!

CONTACT US FOR A FREE CONSULTATION!

Our team of experts is at your complete disposal

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BrandGO becomes Digital Asset, and joins the SeeCommerce ecosystem!

BrandGO becomes Digital Asset, and joins the SeeCommerce ecosystem!

Digital content is a critical element in defining the product experience, so it is important to manage any Brand content, from product information to all of the company’s digital assets, efficiently and centrally.

The customer experience in fact, it involves not only the product sheet but also all the Brand’s other digital content: advertising campaigns, promotions, social, etc., that contribute to the sales strategy. Therefore, their management, creation and distribution must be done in a way that is consistent with the product and contextual to B2C and B2B sales platforms.

The benefits gained from centralized management are therefore extremely important and concrete for companies. We are talking, as suggested earlier, about a Better customer experience, as it allows the Brand to easily create content relevant and contextual to the market; speed in Time-To-Market, hence new business opportunities; not to mention the savings in business resources and costs as all digital resources are organized and readily available in a single solution.

The fashion market is increasingly aware of this, which is why we wanted to make the management of any company’s digital content even more centralized, giving our customers the opportunity to have a single foundation of product and Brand truth.

This is how our DAM BrandGO became part of the SeeCommerce ecosystem, accessible directly from the platform under the umbrella of the Digital Asset section.

SeeCommerce with Digital Asset then officially becomes the Brand’s source of truth in which to plan, create and distribute digital content creating contextual and engaging product experiences.

DIGITAL ASSET.

Digital Asset, along with all the other SeeCommerce features, enables unlimited digital assets, cloud-based collaboration with the team inside or outside the company, distributing content to the market quickly, supporting the work of the company’s marketing areas and beyond.

All the features already appreciated in BrandGO are present in Digital Asset:

Asset Management
Easily organize and find all digital resources through an intuitive filter and tag structure.

Tag & Product Tag
Organize digital assets through the tag system and
transforms product information from ERP, PIM or PLM management into Product Tags to catalog assets even more effectively and quickly.

Share
It securely shares all digital assets internally and externally to the company, withdrawing sharing when it is no longer needed.

Content Distribution
It distributes all digital assets to any platform via the Cloudfront CDN, which guarantees very high performance and maximum security.
> Discover WARDA CONTENT DISTRIBUTION

Are you curious about the new section of SeeCommerce?
Contact us for a DEMO or even just to request more information, we will be happy to give you all the answers you need.

How to tackle digital transformation, with the right tools, in the Phygital era

How to tackle digital transformation, with the right tools, in the Phygital era

It’s all about content

Attention to consumer needs is leading fashion and consumer goods companies to accelerate and adopt new strategies, especially considering recent events as well.

The digital content of a single collection is represented by thousands of photos and videos and lots of text descriptions (emotional and technical descriptions, prices, etc.) that need to be translated into many languages; all of this content can be presented differently by type of customer, market, and type of touchpoint that will use it. In many cases, for a single product, there may be different photos and descriptions precisely in order to achieve a consistent brand identity.
Many brands today have decided to take photos and draft descriptions for their wholesale customers’ catalogs as marketplaces or stores with their own ecommerces.

Brands produce a flood of digital content, and managing it manually is now impossible: editorial control and its global distribution are very complex activities not to be managed in an organized way.

Starting a Brand toward digital transformation has, consequently, never been more important and inevitable.
However, the approach toward a transformation of this kind is very delicate, it is in fact a cultural evolution of the company that is sometimes very complex, in which technological tools must be adapted: offering users a simple and pleasant user experience helps to accompany work teams to operate in a harmonious and immediate way; adopting flexible tools means adapting the organization to a new way of working without upheaval and friction.

But what is Digital Transformation?

Digital transformation consists of a radical cultural and technological transformation involving both processes and people inside and outside the Brand. This change requires the thoughtful use of technology offered by the market with the goal of improving all phases of Brand digital content management throughout its value chain.

The main points to consider

1) Involve all of the Brand’s digital content.

The first mile to go toward digital transformation in your company is to engage and manage all content created during the product lifecycle:

  • in product development–photos and descriptions of sketch drawings, photo/video prototypes, and samples,
  • In promotion – photos and videos of marketing campaigns, branding, PR, social
  • In B2C and B2B online sales – photos, videos and product page descriptions

Digital content thus represents the main information to support online and omnichannel sales strategies, so it is very important to have attention to the process of writing, checking and publishing the information that describes the product in every respect.

The connection between physical and digital is growing stronger. Digital content describing products represents the information needed to populate online catalogs for both the B2C (e-commerce) as well as for the B2B (order management, wholesale catalog, etc.).

2) Centralize information and processes to make Brand identity consistent in omnichannel perspective

Maintaining a consistent identity throughout the internal journey (from production to product distribution) and among the many touchpoints where all content is enjoyed, may not be so easy. In fact, depending on their nature, content is often created and managed by different business areas (e.g., product department and marketing department) or even external stakeholders.

To make the brand’s communication line consistent and unique, it is important that all areas are aligned with a single truth of the product, through a centralized source of information, so that the content creation, approval and publication processes where internal and external users are involved are easily monitored.

Many brands today decide to provide digital content directly to their customers who will use it in their marketplace or e-commerce site so as to ensure continuous digital consistency for the product.

An important mention should be made for the wholesale market, where the brand image is used for the relevant sales channels. Optimal digital consistency allows the brand to provide B2B customers with the most appropriate content within the guidelines, ensuring continuity with the business strategy.

In short, the controlled and centralized content production chain leads to an inevitable reduction in the time-to-market of content and in doing so to a definite improvement in Brand reputation.

3) Choose appropriate software tools to reduce the risk of error and speed up time-to-market

Centralization of digital product content creation and management processes deserves extreme attention and needs software tools that can ensure that the goal is achieved without stumbling.

Here then is where all content management takes place in one system, where internal teams and external stakeholders (photographers, post-producers, copyright, translators, etc.) collaborate, even remotely, giving the brand more control over processes.

ERP manages so-called structured data and information (price, product data, etc.). Content is managed in a system of Content Management associated with product information. The Product Content Management has within it all the information from the ERP plus all the media content (photos and videos).

A proper tool will help not only manage product information but also processes and team work, clearly planning and assigning all activities.

4) Choose an effective system of for content distribution

The use of an appropriate software solution is very important, especially as it relates to distributing content to the many B2B and B2C touchpoints.
An effective Product Content Management system with content syndication functions allows product information to be distributed quickly across a multitude of channels while keeping the publication status with respect to each individual touchpoint monitored at all times. To avoid publication errors, it is equally important that there is a system upstream that keeps track of the completeness of this information, which is necessary to define ready-for-sale products.

Optimal deployment embedded within a centralized system minimizes the risk of error, providing excellent results in terms of user experience.

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Learn more in our article on content syndication







> Learn about Content WARDA Distribution and the AMAZON CLOUFRONT CDN.


WARDA tools to support Digital Transformation in fashion, luxury and consumer goods

WARDA products are created precisely with the intent of making digital transformation as natural and organized a process as possible.

Through content management, then to the optimization of content creation and distribution activities from an omnichannel perspective, the goal is to improve business processes and Brand performance.

For years engaged in digital transformation projects for clients such as OVS, MONCLER, GEOX, CALZEDONIA, BRUNELLO CUCINELLI and others, WARDA has developed cloud software solutions specifically suited in the fashion and accessories market, used in an omnichannel environment on an international scale available with a pricing model pay-as-you-grow For companies of all sizes and types.

Marco Serpilli

CEO, WARDA

Want to learn more about how our products can make the digital transformation process effective and organized?

Contact us, we will be happy to give you all the answers you need.